Your profile

How customers, calls, and the AI agents reach you.

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Identity

Your name as it appears on customer-facing messages and inside DAS.

First name

Last name

Email — managed in your account

To change your email, password, or passkeys, go to your account console.

Calls and forwarding

Choose where calls ring and how you accept them.

Choose who receives calls, appointments and SMS in Company routing →

Ring me on

Call-forwarding number

SMS and website-chat notifications use this number. Calls use it when you select phone delivery.

Announce DavidAgents calls before connecting me

Hear “DavidAgents call.” Press 1 to accept or 2 to send the caller to the agent. Declining, voicemail and no response also return to the agent.

Ring me for (seconds)

After this time, the agent picks up. Screening gives you another 10 seconds to choose after the announcement.

Voice availability

When inbound calls should ring you (vs. go straight to the AI agent or voicemail).

Days I take calls

Toggle the days you're available. Unselected days route per your after-hours rule.

Available from

Available until

Timezone

All times above are interpreted in this timezone.

Appointments

Where invitations arrive, which calendar to use, and when people can book.

My appointment SMS number

Receive proposed times, confirmations and rescheduling messages here. Leave blank to use your forwarding number.

My calendar invitation email

Your copy of appointment confirmations and calendar invitations. This does not change your sign-in email.

Calendar destination

Show appointments on

The company calendar is shared with the team in the email app. Invitations also go to your chosen email above.

Appointment timing

Appointments from

Appointments until

Uses your selected days and timezone below. Appointment hours are separate from when your phone can ring.

Wait for my reply (seconds)

The agent can confirm automatically after this response window.

Minimum notice (hours)

Appointment length (minutes)

Call behavior

How DAS picks who answers when a customer calls.

Routing priority

Higher priority (1)Lower priority (10)

When more than one operator is available, lower numbers win.

Do Not Disturb (default)

When on, no calls ring you by default. off

You can still toggle a temporary DND from the portal home page (overrides this).

If a call comes in outside my hours

Forward to AI agent

The AI brain handles the call and journals it to the lead. (Recommended)

Send to voicemail

Caller leaves a message. Transcript and audio appear in the lead activity.

Ring me anyway

Override the hours window. Your phone will ring around the clock.

Account connection details

Read-only. Managed by DAS for telephony, push notifications, and identity.

User ID—

Username—

Telnyx voice credential—