DavidAgents

DavidAgents — DavidVoice

Who answers the phone?

Your line, answered. By AI, by your people, or both.

Two offers, one number. Phone agents that pick up on your own line — from a never-miss-a-call answerer to an expert that reasons before it speaks. And a contact center where your people and those agents share the calls, the queues and the customer, with a human one transfer away.

The problem

Call-center software still assumes you have a call center.

Most businesses have a phone number, three people who sometimes answer it, and a voicemail nobody checks. The industry sells them either a bot that cannot hand off or a seat-licensed contact center built for four hundred agents. DavidVoice is the phone answered properly at any size: AI first, people when it matters, one customer record behind both.

Here's what every page on this site is really about: this whole company — every product line on it — was built and is run by one founder and his agents, on the platform you're reading about. That team is the proof it works. What we sell is the same leverage, priced so anyone can have it — because how good you are should decide how far you go, not your software budget. Why we build this way →

Capabilities

AI on the line

Answers, books, takes the message, knows the customer

A phone agent on your own number with your customer history in front of it. It answers the FAQs, books the slot, takes the message, journals the call and texts the confirmation. Five configurations from budget to expert, priced per minute on the phone-agents page.

● answering our own line right now

Human transfer

A person is one transfer away — and screened

When the caller asks for a human or the agent decides one is needed, the call goes to the right person: the rep who already knows them, the right department, whoever is available, or the owner's phone — with the context read out before they pick up.

● human handoff re-proven daily on the wall

Contact center

Your people and AI on one floor

Browser softphone, ring-to-available inbound, AI overflow, shared queues and customer context, quality review on every call, a forecast that writes the schedule. Tell the floor manager who to call and it builds the queue.

● our own calls run through it

Compliance first

Every dial asks permission

Outbound calls and texts pass Praetor before they leave: 51-state rules, consent, instant opt-out, a tamper-evident record. The floor cannot dial what the law forbids.

● the gate re-proves itself on the wall

SMS on the same line

Texts, confirmations, replies — one thread

The number that answers also texts: confirmations, follow-ups, two-way replies drafted by the agent and, where you choose, sent by a person. Same customer record, same history.

● the confirmation after our booking flow is one

What's inside

The manifest.

  1. 01 Phone agents on your line five tiers, budget to expert
  2. 02 Human transfer screened, with context, to the right person
  3. 03 Browser softphone the desk phone is a tab
  4. 04 Ring-to-available + AI overflow people first, AI when they are busy
  5. 05 Queues and routing department, rep, owner, everyone
  6. 06 Quality review and coaching on every call, not a sample
  7. 07 Forecast and schedule staffing from real volume
  8. 08 SMS and confirmations same number, same thread
  9. 09 Compliance-gated dialing Praetor on every outbound

How it lands

Bring or buy the number

Take a new number and the AI answers within the hour, on the tier you choose. Number porting on request.

Add your people

Each person gets a browser softphone and a place in the ring order. The AI takes what they cannot.

Let the floor run

Queues, coaching and the schedule come from the calls themselves. You read the wallboard.

Proof

On duty for us, right now.

The number on this site is answered by DavidVoice — an AI that knows the caller, a human one transfer away, every outbound dial through the gate. Our own people take the overflow from the same floor.

— checks passing on this line — failing last full run —

Put DavidVoice on your payroll.

Same platform we run our own company on. First line is a purchase — the second is a decision.

Hear the five lines