AI employees, explained for the people who run the business

Narrator: Someone finds a business's website and types a question. Later, they check in by voice to ask what they asked for. Whether the business still knows who they are depends on one thing: whether both conversations land in the same place.

AgentsFast gives owner-operated service businesses AI employees, with the business software already connected: the website, the customer record, and the follow-up. Here's one customer.

On the website, the visitor explains that their water heater is leaking. The water's already shut off, and there's no flooding. They ask for someone to come and look on Thursday after six.

The AI employee answers from the business's own information. It notes Thursday as a requested time, says plainly that it isn't confirmed, and explains that a repair price needs someone on site first. The visitor also asks for a text on Monday at one.

That becomes one customer record, with the name and number they gave, and the request in their own words. The text is scheduled for Monday at one.

Later, the same person joins a voice call using the same contact number, and asks what's on file. After looking up the record, the AI employee reads it back.

AI employee, on the call: Yeah, so you requested an on-site assessment for the leaking water heater on Thursday, October 1st, after 6 PM. That's a request and not a confirmation yet. I can see that there's no flooding and that the water is already shut off.

Narrator: The owner stays in control of the follow-up. Here, the owner moves the text to two o'clock, and then cancels it. Nothing was sent.

The chat and the voice call are both on one customer record, and the follow-up was changed and canceled from the same place. That's what we mean by AI employees with the software already connected. The AI does the work, and the software keeps it where you can see it.

We're starting with a small founding group of service businesses. See the demo and request early access at agentsfast.ai.